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Technical snag delays Abu Dhabi-Mangaluru Jet Airways flight by 12 hours

  •   Thu, May 14 2015 05:16:55 PM

Daijiworld Media Network - Mangaluru (DV)

Mangaluru, May 14: Passengers of Abu Dhabi-Mangaluru-Mumbai flight on Thursday May 14 had a harrowing time as the flight got delayed by 12 hours.

Jet Airways officials in Mangaluru said that a technical snag had forced the delay.

Some of the passengers called daijiworld and complained that they had been stranded at Abu Dhabi and Mangaluru airports as the airline did not inform them in advance about the delay. Some of the families returned from the airport. 

Airline officials said that the flight, which was supposed to land at around 2 pm, will now land after 2 am in Mangaluru and depart to Mumbai at 2.30 am.

Also, passengers in Mangaluru who were supposed to board the flight to Mumbai have been accomodate in another flight and flown to Mumbai via Bengaluru, official sources said.

However, souces said that passengers who were supposed to fly to Gulf destinations via Mumbai from Mangaluru were sent back and asked to come on Friday May 15. Some of the passengers in Mangaluru also said that no alternative arrangement was made via Bengaluru as claimed by the airline. A family of three women passengers from Udupi had to return from Mangaluru airport as they were told to come back on May 15.


Statement from Jet Airways

Meanwhile, Jet Airways in a statement to daijiworld said: "Flight 9W 501 (Abu Dhabi - Mangaluru) was today delayed at departure from Abu Dhabi due to technical reasons, with the departure time revised now to 8.30 pm, this evening.

"While the airline is addressing the issue with the aircraft, guests have been looked after, and have been served lunch and refreshments. Local guests have been requested to report later for the flight.

"Jet Airways sincerely regrets inconvenience caused to guests.

"At Jet Airways, safety is of paramount importance."
  

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Comment on this article

  • mohammad.n, mangalore

    Sun, May 17 2015

    What is the use man? We mangaloreans were requesting for direct flight service. And we got a service via abudhabi. From Riyadh 3 stops and the 4th stop in mangalore. Can you imagine the stupidness.? We got from bad to worst. Before Riyadh - Mumbai - Mangalore. and now instead of 1 stop they made 3 stops in between. with the help of etihad. Crazy. Dont ask them you will get the same :)

    DisAgree Agree [3] Reply Report Abuse

  • Harjap Singh Aujla, New Jersey USA

    Sat, May 16 2015

    When will Jet Airways fulfill its promise made to Etihad Airways for starting a Jet Airways daily flight from Amritsar to Abu Dhabi?.

    DisAgree Agree [3] Reply Report Abuse

  • SUNIL SHETTY, MANGALORE

    Sat, May 16 2015

    The worst service from Jet Airways. I am one of the victims of delay in my baggage. I travelled on 01-05-2015, after landing almost waiting one and half hours, Jet Airway staff informed some baggage not yet arrived, we will deliver tomorrow to the destination. But I received after 2 days on 03-05-2015.I request Managing Director of Jet Airways to pay attention on this matter personally, also I request daijiworld to heighlight this issue.

    DisAgree Agree [7] Reply Report Abuse

  • Sunil Crasto, Mangalore/Qatar

    Fri, May 15 2015

    Lots of children and mothers stay back in India for study ,take care of Children and take chance by boarding the last flights before their visa's could expire as they have Commitments back home.Advisable as not to do so as non of flights could be 100%sure that could fly they said dates.Just clarifing your doubt Thanks

    DisAgree Agree [8] Reply Report Abuse

  • Tonse Satish Raao, Doha, Qatar

    Thu, May 14 2015

    The incident reflects poorly on Jet Airways. They should have informed the passengers of the cancellation so that they could have avoided travelling long distance to the airport only to go back. Especially difficult for women and children who travel alone.
    The authorities should also ensure that airlines keep their passengers informed of delays and cancellations and should impose penalty for lapses.
    Also this is the time to permit competition and allow allow other international airlines to start flights from Mangalore to places in the GCC.

    DisAgree Agree [19] Reply Report Abuse

  • Lenston Dsouza, Nandalike/Kuwait

    Thu, May 14 2015

    Jet-Airways joing the category of AIE.
    Even Jet-Airways hospitality is not same as erlier time, its very worst & ground staffs are not properly trained. Specially from Mangalore-Gulf via Mumbai. Sometime gate number is differ than the broading pass in Mumbai Airport & we are waiting in old gate, no staff is there to infrom about changed gate. Inside flight also, hospitality is not good & some time if we order Non-Veg, they says " Sorry, can u adjust with Veg". If u ask for an tea, they giving excuse as " Now we are going to land shortly", but flight will land after 1 hour. Its our bad luck that, we dont have other flight to Mangalore than Jet-Airways or AIE. Even i experienaced same is Jet Airways domestic flight too, they will change thier flight schedule by last moment & we missed our connecting flight. Then they provide us next day flight & they are not giving hotel to stay overnight.
    Dear Jet-Airways, not only First Class people are human being, we also from Economy class are humans.

    DisAgree Agree [18] Reply Report Abuse

  • Christopher DCunha, M'lore/AUH

    Fri, May 15 2015

    Pathetic service here in Abu Dhabi as well.....Hope they are not taking advantage of Etihad Airways???

    DisAgree Agree [5] Reply Report Abuse

  • M. Iqbal Manna, Udupi/Doha

    Thu, May 14 2015

    The statement and clarification of Jet Airways is disgusting. Passengers who came all the way from Udupi district were never informed about the cancellation of the flight. Once they reached the counter they were informed to come next day and sent back without any courtesy. Neither they were given any drinks/lunch or refreshments. Females who came all the way from Udupi dropped the taxi at Airport gate and entered the counter, they were totally shocked when they were informed about the cancellation of flight. How can all female passengers manage to go back along with their luggage’s begging and asking help from strangers to arrange a taxi when none of the Jet PRO's showed courtesy. The front line counter staff were not even ready to talk politely to the passengers. What if the visa expires? Why injustice to local passengers and treat to others? Why Jet not kept the passengers updated about the cancellation of the flight? Why alternative arrangements where not offered? When you have last flight to Mumbai and 2nd flight from Mumbai to Doha (1.30 departure from Mumbai to Doha) which could connect and avoid delay why is that your staff did not guide the passengers and just asked them to come back next day? We need clarifications from your sir.

    DisAgree [7] Agree [60] Reply Report Abuse

  • Samaritan, Udupi

    Thu, May 14 2015

    Lol Lol Lol... What if the Visa expires??? Never heard a more funnier statement. :D

    DisAgree [16] Agree [13] Reply Report Abuse

  • Aubb, Kuwait

    Fri, May 15 2015

    @ Samaritan??

    shows your height your ignorance!!

    If you lived outside India, you wouldn't have made such remarks in the first place!!

    Do you know the residence permit/fresh visa has an expiry date before which the holder must enter the country that issued such visa??

    grow up boy!!

    DisAgree [2] Agree [14] Reply Report Abuse

  • Samaritan, Udupi

    Fri, May 15 2015

    So you're basically saying that if I held an Indian passport, and my Visa is about to expire, I can travel to Abu Dhabi?? So that I go there and get deported again?? Or wait.. Are these people already UAE citizens?? Still makes no sense. Don't teach me about international travel.

    DisAgree [12] Agree [2] Report Abuse

  • Aubb, Kuwait

    Fri, May 15 2015

    @ Samaritan,

    You still seem to be ignorant in spite my explanation.

    Any one who holds a valid visa, be it UAE, Kuwait can return that country even one day before expiry.

    If you take a flight on these planes which are not punctual, chance are one will reach one day after expiry of the visa, for which Yourself, and these useless airlines will be held accountable for the consequences.

    for your information, nationals of
    those countries do not need visa to enter their own country, as you (ignorantly) claim.

    You need to educate yourself before you bla bla on DW!!

    DisAgree [1] Agree [10] Reply Report Abuse

  • Aubb, Kuwait

    Thu, May 14 2015

    @ Iqbal,

    this is the same experience wid Indian passengers both in GCC and India, in the hands of airlines originating from India.

    where are our local MLAs and MPs??

    DisAgree [9] Agree [19] Reply Report Abuse

  • ಭಾರತ ದೇಶಪ್ರೇಮಿ, ಮ೦ಗಳೂರು

    Thu, May 14 2015

    ಬದುಕು ಸುಲಭವಾಗಿರಬೇಕು ಎಂದು ಬಯಸಬೇಡಿ. ಎಂಥ ಸಂಕಷ್ಟವನ್ನೂ ಎದುರಿಸುವಷ್ಟು ಗಟ್ಟಿಯಾಗಿರಬೇಕೆಂದು ಇಷ್ಟಪಡಿ........

    DisAgree [14] Agree [37] Reply Report Abuse


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Title: Technical snag delays Abu Dhabi-Mangaluru Jet Airways flight by 12 hours



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