Daijiworld Media Network - Mangaluru (DV)

Mangaluru, May 21: Mangaluru city police on Friday, May 21 launched a helpline number 9480802300 for NRIs (Non-Resident Indian) and Indian diaspora of Mangaluru origin regarding the problem of their relatives and friends staying in Dakshina Kannada with regard to challenges posed by the Covid-19 pandemic. This helpline number will provide 24/7 service, stated a press release issued by the commissioner's office.

The NRIs can contact this helpline number through calls, voice messages, SMS, WhatsApp audio, and video messages and can express their grievance. Already, several calls on various types of grievances were addressed on the WhatsApp group Samanvaya, a Covid coordination platform. The calls regarding help will be addressed with the assistance of voluntary organisations of the Samanvaya Covid coordination group. Once the serious or sensitive calls have been brought to the notice of nodal officers of the various department appointed by the district administration and to the Covid-19 task force, they will be resolved.

N Shashi Kumar (file photo)

For the local problems, people can contact 9480802321. The local problems will be solved with help of the Samanvaya Covid coordination group. People on complaints of Covid-19 lockdown violation, medicines, and cheating, blackmail cases can contact helpline number 112.

Police commissioner N Shashi Kumar in a video message said, "People from 20 nations including Kuwait, Canada, USA, UAE, Qatar, Oman, Saudi Arabia, New Zealand, Australia, London, Israel, Bahrain, France, Hong Kong and Germany took part in the webinar. They have given several suggestions, especially on the matter of the senior citizens and students. They also demanded to inoculate the NRIs who want to return back to foreign countries. NRIs can send their problems or queries to 9480802300 and make use of this opportunity. The police department along with the district administration will help those who are facing a problem."