Media Release

Mangalore, Feb 27: Mangalore Refinery & Petrochemicals Limited (MRPL), an ONGC Group Company and a mini ratna I, and Corporation Bank, A Premier Public Sector Bank, today signed a Memorandum of Understanding (MOU) to leverage their respective strengths to provide a wholesome bouquet of services to customers in the fuel retail segment.

The MoU was signed by Shri B.R.Bhat, General Manager (IT) of Corporation Bank and Shri Sanjay Grover, General Manager (Retail Sales) of MRPL at the Corporation Bank, Mangalore.

As part of the MoU, the two companies will leverage their respective strengths to generate greater opportunities from each contact they have with the individual customer. As per the arrangement, Corporation Bank will have the choice of setting up of ATMs at the MRPL retail outlets being set up across Karnataka and other Southern States, to provide banking facilities for customers on the move. This would enable the bank service a large number of customers without having to bring them into the Bank premises.

Elaborating on the philosophy of MRPL’s HiQ, Shri Sanjay Grover, GM (RS) of MRPL said that HiQ stands for the highest quality of fuels and services  and the entire experience at the HiQ, right from quality and quantity of the fuels, to dispensing, to monitoring, to house-keeping and the bouquet of services to be provided to the customer, HiQ will reflect this brand promise.  The HiQ, launched in Maddur on the Bangalore-Mysore Highway recently, is equipped with state-of-the-art retail automation technology that provides complete control over delivery of right quality and quantity of fuels to customers at all times, houses India’s largest Café Coffee Day and has the very first Baskin Robbin’s outlet on the Bangalore – Mysore highway. “Today’s customer knows his/her choices; expect value for money and the best in terms of services. Our focus is on meeting this expectation and this partnership with Corporation bank is one more step in this direction,” added Shri Grover.

MRPL, already has the approval from the Government of India to set up a chain of 500 retail outlets across the country. After the successful launch of HiQ at Maddur on the Bangalore-Mysore Highway, HiQ outlets at Hubli and Mangalore are getting ready for commissioning within the current financial year. More outlets will follow in different parts of Karnataka, Tamil Nadu and Andhra Pradesh in this phase. The next phase of operations will see ‘HiQ’ outlets coming up in Goa, Maharashtra and Gujarat as well, apart from expansion of the network in the four southern States.