Suspended Zomato delivery boy lodges counter complaint


Bengaluru, Mar 16 (IANS): Nearly week after Bengaluru-based model-turned-make-up artiste complained that a Zomato delivery boy had attacked her, the accused filed a counter complaint against her on Monday, police said.

In his complaint filed at the Electronic City Police Station here, Kamaraj accused Hitesh Chandrani of abusing and slapping him, falsely accusing him of assault, and defaming him.

Chandrani had shared a video clip on Instagram and Twitter, alleging that a Zomato delivery boy had hit her and run away after a heated argument with her.


Hitesh Chandrani (left) and Kamaraj 

She claimed that a delay in delivery of food was the reason for their argument. Acting on her complaint, police acted against the food delivery boy and arrested him.

After Chandrani's video went viral, Zomato apologised to her for the incident and promised necessary action.

However, the issue took a local vs outsider angle with a section of Kannada activists siding with Kamaraj, who had not only lost his job but also was in police custody.

After he was released, Kamraj, with the help of Kannada activists, posted a video too, accusing Chandrani of hitting him and hurling abuses at him.

He added that she had hit him with "slippers".

"After I arrived at the door of her apartment, I gave her food and I was expecting her to pay me (as she chose cash as payment mode)," Kamaraj said, adding that he also apologised for delay in delivery due to traffic and bad roads but Chandrani was very rude to him.

Police have registered a case and are investigating.

 

 

 

 

 

 

  

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Comment on this article

  • AJ, Mangalore

    Tue, Mar 16 2021

    Even Men are also not right 100% of the time...sometimes they may be wrong..

    DisAgree [2] Agree [4] Reply Report Abuse

  • Flavian, Mangalore/Kuwait

    Tue, Mar 16 2021

    Her nose is the only noticable part in her face. Parrot nose. In kannada gili mugu . To peck any one.

    DisAgree Agree [21] Reply Report Abuse

  • Rana, Bangalore

    Tue, Mar 16 2021

    Strangely ...max outrage / media etc on this matter compared to a murder / rape ..other atrocities.. Disha ravi activists ..etc etc ... Possibly Twitter etc right handles ( viral ) ensure such attn !

    DisAgree [1] Agree [4] Reply Report Abuse

  • Flavian, Mangalore/Kuwait

    Tue, Mar 16 2021

    Jalaja (akka), I never suffered before marriage and life was' happy go luck come' After marriage different story. All for own good.

    DisAgree Agree [7] Reply Report Abuse

  • Flavian, Mangalore/Kuwait

    Tue, Mar 16 2021

    Cynthia, your request:- ".Flavian, please sponsor food for her and try to calm down that angleless model..." No problem In return ? (two slaps on my face)

    DisAgree [1] Agree [13] Reply Report Abuse

  • Cynthia, Kirem

    Tue, Mar 16 2021

    Flavian, free food ..free slaps = free hands of the model to hold in self defense....😂🤤🤤..From the nose of angle, she looks like make up artist but not model ....

    DisAgree Agree [12] Reply Report Abuse

  • Ranjan, Bangalore

    Tue, Mar 16 2021

    Essentially 4 parties involved Primary service .. restaurant.. / zomato / Delivery person/ Customer ...... The weakest link ...the delivery person became a scape goat ....navigate thru ‘ traffic jams .. long working hrs etc Customer turned out to be a free loader as it was on cash on delivery basis and also now evidenced by delivery boy initiated assault etc food without payment.... Unfortunately the delivery person despite his good track record as per zomato now has a police record entry .. This will affect future credentials.. in case for Aadhaar . Passport or any other matter requiring certification .. Many online services .. get huge funding but service providers many a time exploited with (incentives )..which are actually not given as algorithms ensure missing last qualifying points .. Hope there is a reasonable consensus and protocols adopted for win / win situation for all stake holders ..

    DisAgree [1] Agree [8] Reply Report Abuse

  • Flavian, Mangalore/Kuwait

    Tue, Mar 16 2021

    From which angle she looks like model ?

    DisAgree [1] Agree [24] Reply Report Abuse

  • Vijay Benedict, Mangalore

    Tue, Mar 16 2021

    Today the boy said that, Tomorrow the girl said this. Just forget it. The best thing is to call them both to a restaurant for tea and some masala dosa and work on a compromise formula. Let bygones be bygones. This is simply dragging without any conclusion.

    DisAgree [2] Agree [11] Reply Report Abuse

  • Aj, Mangalore

    Tue, Mar 16 2021

    Mr vijay benedict, Compromise is good when both teams are equal..Slapping someone and compromising is nothing but an insult to the one who got slapped..The delivery boy should not let her go scottfree until his self respect is restored to some level.Let the police grill her without any influence or bias and punish her as per the law...If men and women are equal, then law also should be equal for both..

    DisAgree Agree [8] Reply Report Abuse

  • Rita, Germany

    Wed, Mar 17 2021

    Vijai Benedict mangalore,suggestion is not bad.but see the boy was in arrest,lost his job because of her.Now will she give him back job ?It is not so easy when one hears he was arrested and bla bla from press ,police etc.no one will be ready to give job .wrongly he lost his job arrest.One has to reset his honour.She must accept her fault too.Shouldnt hit with chappals.even your dog.

    DisAgree Agree [1] Reply Report Abuse

  • Flavian, Mangalore/Kuwait

    Tue, Mar 16 2021

    "Women are not always right" And when arguments take place they will ensure that they are right even if they are aware that they are wrong. Let us hope that the matter will be settled amicably and she must try to forgive that deliver person and not to suffer him with job. He may be a family man and to sustain life he badly needs a job.

    DisAgree [1] Agree [19] Reply Report Abuse

  • Bhavya Baliga, Udupi

    Tue, Mar 16 2021

    Women are not always right. It was a matter of self-defence against an attack.

    DisAgree [3] Agree [29] Reply Report Abuse

  • Evans C Sumitra, Udupi/New York, USA.

    Tue, Mar 16 2021

    I am extremely shocked by the issue on a Zomato delivery boy and a customer over a small issue which has become a world-wide publicity.

    DisAgree [2] Agree [21] Reply Report Abuse

  • Evans C Sumitra, Udupi/New York, USA.

    Tue, Mar 16 2021

    Manohar, Mangalore, Your comments make sense and this issue would have have fair and square. Case closed.

    DisAgree [1] Agree [6] Reply Report Abuse

  • Sachidanand Shetty, Mundkur/Dubai

    Tue, Mar 16 2021

    Dear Friends.... have some decency pls..... these people serve our needs at any time.... don't want to give tips ok fine.... but at least don't insult or blame them Look at Gulf Countries..... how dangerous to drive 2 wheeler on most of the Gulf Roads.... yet they do their job to feed us on time Just a small tips or smile or thank you from us makes their day

    DisAgree Agree [52] Reply Report Abuse

  • Michael, Udupi

    Tue, Mar 16 2021

    Mr Shetty What a beautiful message. World will be beautiful if we are kind to all

    DisAgree [1] Agree [32] Reply Report Abuse

  • Subhash Chandra, Mangalore

    Tue, Mar 16 2021

    Two days after incident when the real story came out I commented on instagram page on that video, within 3 mins comment was deleted, she deleted almost all comments that were against her. such an entitlement with narcissistic personality well typical north Indians they often pick up fight for little things .

    DisAgree [3] Agree [29] Reply Report Abuse

  • Flavian, Mangalore/Kuwait

    Tue, Mar 16 2021

    Cynthia, Please do not propose anything for that lady. I would rather run miles to escape such characters. If you are a good natured (which shows in your way of writing) I may agree to terms whenever you demand. Never be a demanding nor a commanding wife (Im not sure whether you are single or married) Rather be a understanding life partner. Once I too faced some discrepancies (missing items comparing to the bill) but my daughter made them understand and she managed to have the missing items deliver immediately. It was rainy season and we should understand the weather conditions and the traffic.

    DisAgree Agree [16] Reply Report Abuse

  • Jalajakka, Udupi

    Tue, Mar 16 2021

    Mr. Flavian, It looks like you are suffered a lot from this ' demanding and commanding'.....................!!!!!!??? Just for curiosity..................

    DisAgree Agree [5] Reply Report Abuse

  • RSRB, Kundapura / Singapore

    Tue, Mar 16 2021

    Instead of waiting for 1 hour for Zomato food, the lady should have cooked her food at home or brought some bread from the nearby shop.

    DisAgree [7] Agree [18] Reply Report Abuse

  • G R PRABHUJI, Mangalore

    Tue, Mar 16 2021

    Meaning less comment, Because she can't cook, she ordered. And she came to know very late about delay and there's no time to cook also . But instead of this she could have contacted the delivery boy over the phone regarding his delay. ZOMATO is providing mobile number as well as route track of deliveryboy. . She could have checked.

    DisAgree [4] Agree [4] Reply Report Abuse

  • RSRB, Kundapura / Singapore

    Tue, Mar 16 2021

    G R PRABHUJI, Mangalore If I am really hungry, I dont order food through these agencies like Zomato or Food Panda or Grab, etc.. Always there will be delay in delivery and it is expected.... Use these agencies only when you have the patience to wait..

    DisAgree [2] Agree [5] Reply Report Abuse

  • Aj, mangalore

    Tue, Mar 16 2021

    This is your problem...You people dictate what others should do , what others should eat, How they should eat etc etc....Problem is her attitude towards the delivery boy, not her waiting for the delivery boy..Its her choice if she wants to cook or order....

    DisAgree Agree [1] Reply Report Abuse

  • HENRY MISQUIITH, India

    Tue, Mar 16 2021

    All this incident happened just for a free meal. How can someone be so shameless !? They know that food is not free, it will be cut from the delivery man's salary. How can she demand free food, his salary is already very meagre, yet not only demanding free food shamelessly, she hurled insults at him. Should be punished good for a lesson to others. Don't play ur woman card.😠

    DisAgree Agree [34] Reply Report Abuse

  • Flavian, Mangalore/Kuwait

    Tue, Mar 16 2021

    Super model head weight, ego, empowerment and twisting or bad tongue, short tempered all these will increase pent up anger. Samjoh sur samajdari se Latham karo. Behenji jyada giusssewali lagthi hai. Kiska naseem meh like hai bhat

    DisAgree [1] Agree [20] Reply Report Abuse

  • Sahil, Mangaluru

    Tue, Mar 16 2021

    Tomato woman should learn the lesson.

    DisAgree Agree [24] Reply Report Abuse

  • k b r, Mangala Uru

    Tue, Mar 16 2021

    zomato should instruct all delivery agents not deliver food until cash is paid by customer or food already prepaid... if customer wants to talk about refund or price waiver due to late delivery, it should be separate issue for refund from the company... this lady took the food inside and wasting time of delivery boy by getting into lengthy call with zomato on refund... delivery agent is stuck and his further deliveries will be delayed due to this reason...

    DisAgree [1] Agree [31] Reply Report Abuse

  • Flavian, Mangalore/Kuwait

    Tue, Mar 16 2021

    She showed her attitude, temperament owing tio he status in the society.. She had other ways to cool down and listen if needed to justify she must have spoken to manager or duty staff. Women empowerment there is a way. Educated people can't react like street dogs and bitches

    DisAgree Agree [50] Reply Report Abuse

  • Shankar, Mangaluru

    Tue, Mar 16 2021

    She was on chat with Zomato regarding the delay. She was also asking for her right of free delivery as committed by Zomato. Meanwhile, Nagaraju entered her house, picked up the food and left which he has no right to. He himself has claimed it. Only CCTV footage will reveal who raised the hand first.

    DisAgree [34] Agree [2] Reply Report Abuse

  • Cynthia, Krem

    Tue, Mar 16 2021

    Flavian, all are not like you, cool, adjustable, caring, less argueing and loving nature....Here, i agree with you. If she fought on late delivery, she should not have accepted parcel from that guy and kept inside. From outside only, she could have rejected by saying sorry and close the door. Single lady, why she kept her door open. If he was late, she could have done other alternatives to satiate her hunger. She wants to eat after abusing, raising hand, creating non sense scenes and above all she wants to eat that food which was filled with her own abuses....dirty lady...Flavian, please sponsor food for her and try to calm down that angleless model...

    DisAgree Agree [17] Reply Report Abuse

  • Evans C Sumitra, Udupi/New York, USA.

    Tue, Mar 16 2021

    Flavian, Mangalore/Kuwait, What a mind-blowing comment? I hope that customer Hitesh Chandrani will come to her senses and make good for the reputation of Zomato.

    DisAgree [1] Agree [6] Reply Report Abuse

  • Shankar, Mangaluru

    Tue, Mar 16 2021

    Nagaraju has no right to enter a customer's house and snatch the food kept on the table. He could have just complained to the authorities. It goes without saying that the action of the lady neither is justifyable.

    DisAgree [31] Agree [10] Reply Report Abuse

  • GURKA, Mangaluru

    Tue, Mar 16 2021

    Kannada people tolerating these "outsiders" unlike the SIVA SENA in mumbai. They just trying to wake up the sleeping wild tiger. Guys dont make public nonsense because of your own personal gains or mileages. Gimmicks are no more working !! people now awakened a lot thanks to the social media for that matter. People should come out similar way when the elections held ! this time big NO to for the MAJORITY as you seen the results of MAJORITY win !!!! and how they are reacting.

    DisAgree [3] Agree [20] Reply Report Abuse

  • Manohar, Mangalore

    Tue, Mar 16 2021

    She behaved like a hungry lion. Why so much angry on a silly matter. Simply cancel the order and let the poor guy go back with parcel. She was fully responsible for this incident.

    DisAgree [2] Agree [41] Reply Report Abuse

  • myna, mysuru

    Tue, Mar 16 2021

    It is essential that the law enforcing authorities should conduct a JUST & HONEST investigation and give justice to the delivery boy based on CCTV Footage. All deliveries for fast food should be on the basis of online payment henceforth. All complaints should be lodged online with the company. Any discussion with the delivery boys by the customers should be invalid and non cognizable. Such a rule is a MUST.

    DisAgree Agree [13] Reply Report Abuse

  • Bhakthas, Mangalore

    Tue, Mar 16 2021

    Fake feminists are at large these days, mainly due to social media, they think publishing videos will garner them sympathy and upper hand in any issue. Need to stop this nuisance for the betterment of society. Law should apply equally to both genders..

    DisAgree Agree [17] Reply Report Abuse

  • Naveen, Mangalore

    Tue, Mar 16 2021

    Respect always there for women in our culture, but some women's taking advantage that respect. So don't leave her and your company too. how and why they remove from the job without evidence.

    DisAgree [1] Agree [43] Reply Report Abuse

  • Michael, Udupi

    Tue, Mar 16 2021

    There is other side of the story.Lady should cooperate investigation. In her video she said that she told delivery boy either to cancel the order or free delivery. Consider if he delivers free is it ok to consume after the delay.It is not justified. You want the bill to be paid by the poor boy. Ever in your life you haven't delayed to reach office due to traffic or bad roads. Impatial enquiry to be done with CCTV footage.

    DisAgree Agree [38] Reply Report Abuse

  • neha, dk

    Tue, Mar 16 2021

    i am a gal yet i don't support this gal. its too much of fuss for a plate of free food.

    DisAgree Agree [56] Reply Report Abuse

  • Francis, Dubai

    Tue, Mar 16 2021

    So nice of you Neha for your unbiased comment.. Yes, you are absolutely right that it's too much of fuss for a plate of free food!!!

    DisAgree [1] Agree [19] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Tue, Mar 16 2021

    From which angle does he look like a Boy ...

    DisAgree [14] Agree [22] Reply Report Abuse

  • John, Mumbai

    Tue, Mar 16 2021

    From which angle she looks like model

    DisAgree Agree [36] Reply Report Abuse

  • Cynthia, Kirem

    Tue, Mar 16 2021

    Yes ...this point is mind blowing...i too was thinking what type of model and beauty or make up or whatsoever artist she is ???if she is so many followers and rich, why she needed a free plate ? Instead of argument she herself should have given the parcel back to the delivery man and close the matter. She doesnt want to pay because he was late, but then she wants to eat the food. That much greed ????my goodness

    DisAgree Agree [15] Reply Report Abuse

  • Roshan Braganza, Mumbai

    Tue, Mar 16 2021

    This can be revolution for men rights movement ...

    DisAgree Agree [26] Reply Report Abuse

  • Bala K, Urws

    Tue, Mar 16 2021

    Some think these low profile workers as slaves. Rude woman.

    DisAgree Agree [43] Reply Report Abuse

  • Anand, Surathkal

    Tue, Mar 16 2021

    As the saying goes .. you can`t clap with one hand ... I support the delivery boy of Zomato. With so vast experience and working for a living in this troubled time , I am sure he will not attack , specially a lady for silly reasons.

    DisAgree Agree [36] Reply Report Abuse

  • Sanjay, Hebri

    Tue, Mar 16 2021

    Waste excercise, our laws are biased towards men. Zomato should provide shoulder cam for all delivery boys and girls.

    DisAgree Agree [36] Reply Report Abuse

  • Gurka, mangaluru

    Tue, Mar 16 2021

    Dont leave her alone ! Nowadays fake feminism is at large in social media. Should teach a lesson to those arrogant and racists who spread hatred about Bangalore.

    DisAgree Agree [77] Reply Report Abuse

  • Daniel, Mangalore

    Tue, Mar 16 2021

    Arrest her in the same speed you arrested the delivery man..

    DisAgree Agree [89] Reply Report Abuse


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Title: Suspended Zomato delivery boy lodges counter complaint



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