Mangaluru: FASTag - Minimum balance waiver rule still not implemented at toll gates


Daijiworld Media Network - Mangaluru (MS)

Mangaluru, Mar 13: FASTag system is already implemented in order to avoid rush and delay at toll plazas from February 15 of this year. It was also said that the minimum balance is not required to be maintained in a FASTag account. However, this order has not reached the toll plazas.

Banks that provided FASTag accounts specified an amount of Rs 200 as deposit amount along with the wallet amount. Most of the vehicle owners think that they have the required balance in their wallet and go through the tollgates. However, if there is no minimum balance, the system at the tollgates does not read the FASTag at all. This causes friction between tollgate personnel and vehicle owners.

According to the order passed by the ministry of highways of the union government, if the balance was zero in the FASTag account when the vehicle has passed through the tollgate, the same can be deducted from the deposit amount that the banks are having with them. But as this order has not reached the toll gates, they are charging double the rate to the hapless vehicle owners and drivers.

Though the vehicle drivers and owners say that the National Highways Authority of India has brought new rule with regards to minimum balance, the tollgate personnel do not listen to the commuters. A tollgate personnel said that they have read about removal of minimum balance on FASTag cards by NHAI. However, the system does not read the FASTag if minimum balance is not there. So we charge double the amount.

Neither the district administration nor the NHAI is bothered about the inconvenience faced by the general public while passing through the toll gates as there is no clear cut clarification on the minimum balance rule on FASTag. NHAI should take the lead and resolve this matter immediately.

 

 

 

 

  

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Comment on this article

  • Suraj, Manguluru

    Mon, Mar 15 2021

    As in other countries, there should be reminders through SMS when the balance amount reaches rs 150/ beside having Rs 200 deposit. This deposit amount is used for collecting double charges when the balance amount falls below zero. Toll gate should open until deposit amount rs 200 exhausts without blocking other traffic. When deposit amount exhausts completely fastag card should be blocked without opening the exit. To activate the fastag again the owner should pay a penalty of rs 300/

    DisAgree [1] Agree Reply Report Abuse

  • William DSouza, Mangalore

    Sun, Mar 14 2021

    Why the government is CONTINUOUSLY TO FOOL PEOPLE OF NATION? Already people had have paid advance Road Tax for 15 years in advance, then why we have to pay DOUBLE TAXATION? in the name of TOLL? LOOTING PEOPLE.

    DisAgree [1] Agree [3] Reply Report Abuse

  • Mohammed Azaruddin, Moodbidri

    Sun, Mar 14 2021

    why govt proposing Rule witout informing tollgate personnel frist...it only shows the govt needs to make advert with tollgate personnel and vehicle owners.

    DisAgree Agree Reply Report Abuse

  • NS Shetty, Surathkal

    Sun, Mar 14 2021

    I do hope the the Decisions taken are filtered down to the Toll gate staff at the earliest. What we should also do is to have the Screens at the toll gate updated to not only show that the Toll Amount has been captured by the Screening machine and in addition a display showing the Balance in the vehicles card should also be incorporated in order to alert the Driver/Owner to add to the Fast tag amount if required. This updating should be done immediately to clear the chaos noticed at the Toll gates at times...

    DisAgree Agree [4] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Sun, Mar 14 2021

    The Bank charged me Rs. 400 & gave me credit for only Rs. 150 ...

    DisAgree Agree [1] Reply Report Abuse


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Title: Mangaluru: FASTag - Minimum balance waiver rule still not implemented at toll gates



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