Daijiworld Media Network - Udupi (SP)

Udupi, Mar 10: The Atalji Janasnehi Kendra at the taluk office here has not been functioning as per the people's aspirations. People come to the taluk office from different areas for getting some documents but even after standing in the queue for several hours, they find that their effort has been going waste and their documents are not available. This is giving rise a sense of indignation in them.

People stand in the queue the whole day to get the service they needed. In Some cases, even after standing in the queue for three to four days continuously, they fail to get the thing they need the most. In most rural families, the male members go out for work. Therefore many women are seen waiting for their turn with small children in tow.

The people begin to form the queue from 9 am. The taluk office staff arrive at 10 am and begin to serve the people. Because of server problems, registration of only a few people is possible. It is also said that the server problem can be addressed if more computers are introduced. This will relieve the people of the need to wait for several hours. It is said that requests placed with the tahsildar for additional computers to address the issue have not found favour.

As records like caste and income certificate for scholarship etc have to be submitted within time, people doggedly wait for their work. Sometimes they skip their meal. A parent said that academic-related work of students are stuck because of non-issuance of documents in time. One of the parents, Kalyani Bhat, said that the people are very busy but they have to set aside several hours for routine documents which are required for school and college admission, record of rights etc.

Tahsildar Pradeep Kurdekar says that when developing the software, such problems were encountered initially but the server problem has since been addressed.