IndiGo to complete pending credit shells' payments by Jan 31


New Delhi, Dec 7 (IANS): Airline major IndiGo on Monday said it will complete the payment against all pending credit shells latest by January 31, 2021.

According to the airline, since the resumption of operations in May, IndiGo has been rapidly refunding amounts owed to customers whose flights had been cancelled during the lockdown.

The airline has already processed close to Rs 1,000 crore of refunds, which is approximately 90 per cent of the total amount owed to the customers.

"The sudden onset of Covid-19 and the resulting lockdown, brought our operations to a complete halt by the end of March of this year. As our incoming cash flow dried up, we were unable to immediately process refunds for cancelled flights and had to create credit shells for the refunds that were due to our customers," said Ronojoy Dutta, Chief Executive Officer, IndiGo.

"However, with the resumption of operations and a steady increase in demand for air travel, our priority has been to refund the credit shell amounts in an expedited manner."

  

Top Stories


Leave a Comment

Title: IndiGo to complete pending credit shells' payments by Jan 31



You have 2000 characters left.

Disclaimer:

Please write your correct name and email address. Kindly do not post any personal, abusive, defamatory, infringing, obscene, indecent, discriminatory or unlawful or similar comments. Daijiworld.com will not be responsible for any defamatory message posted under this article.

Please note that sending false messages to insult, defame, intimidate, mislead or deceive people or to intentionally cause public disorder is punishable under law. It is obligatory on Daijiworld to provide the IP address and other details of senders of such comments, to the authority concerned upon request.

Hence, sending offensive comments using daijiworld will be purely at your own risk, and in no way will Daijiworld.com be held responsible.