Daijiworld Media Network - Mangaluru (SP/PMD)

Mangaluru, Mar 29: A person who placed order online for an item was in for surprise when he opened the parcel. He found that it contained stones instead of trimmer that he had ordered for. The person who was taken for a raid in this fashion was Gaurav B Kottary from Ira near here.

Gaurav had placed an order for a trimmer of Philips make through online shopping firm, 'Flipkart'. The trimmer costs Rs 1,500. As the service of courier delivery is not available in Ira region, he had given the delivery address of his aunt living at Kottara here. The parcel was received at the house of his aunt on March 25, and the family members had taken delivery by making payment.

As painting of the house was going on, the parcel was kept aside after receipt. Gaurav, who was busy with PU examination, went to his aunt's home after examination on Monday. Upon inspection, he found stones inside the parcel instead of trimmer. The company's customer care department, when contacted, told Gaurav that the matter would be looked into. So far, no police complaint has been filed.

Speaking to daijiworld, Gaurav said, "The parcel arrived at my aunt's place on Saturday. As the order does not get delivered to our residence, it was placed from there. I had exams then, so I collected it on Monday. The invoice which looked like a photocopy, was dated February 9, and had the name and address of a buyer from Uttar Pradesh. The box looked old, with adhesive tape on it.

"I have shopped many a time with Flipkart but this is the first time I have come across something like this. I have not heard of stones getting delivered before either," said Gaurav.

Gaurav placed a return request on the shopping site, but it did not solve the matter. "The person who came to take back the parcel asked me to call the customer care to look into the matter. I will get to know about the final outcome of the complaint this evening," Gaurav said.