Woman railway commuter gets swift help as she tweets to Minister Suresh Prabhu


Mumbai, Nov 28 (PTI): A woman passenger travelling alone on an outstation train in Maharashtra was immediately attended to by authorities after she sought help through a tweet directed to the twitter handle of Railway Minister Suresh Prabhu, a senior Central Railway officer said today.

The commuter, identified as Namrata Mahajan, had posted the tweet, which was directed to Prabhu's handle @RailMinIndia, at 6.59 PM while she was passing through Shegaon railway station yesterday.

"@RailMinIndia plz plz help in train no 18030. One male passenger harassing me at Shegaon. I am in train and terrified," she tweeted.

Central Railway chief PRO, Narendra Patil said a senior officer, Ved Prakash, immediately noted the tweet and contacted him to do the needful to help the woman.

"But she (Mahajan) has not given full details of the train she was travelling in. So a reply seeking details of her train and her berth position was sent to her twitter handle.

She was also asked to contact security helpline number 182 which she did after sometime and also gave details about her position via twitter," said Patil who had by then alerted DRM Bhusaval to get ready to address a passenger in distress.

As the train reached Bhusaval railway station in 40 minutes, Mahajan was immediately attended by RPF jawans, he said.

Relieved after getting the swift assistance, Mahajan thanked the minister. "@RailMinIndia sir help reached to me. Thanks a lot sir," she tweeted.

When asked why Mahajan felt distressed, Patil said, "the man had a wait-listed ticket and his behaviour and body language did not seem to be decent and since Mahajan was travelling alone, she felt terrified".

The male passenger was shifted to another coach as he had a valid ticket. Patil also appealed to passengers to dial the national security helpline number 182 in case of any emergency.

  

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Comment on this article

  • Mohammed, Bajpe /Riyadh

    Sat, Nov 28 2015

    Very good act by the ministry. As usual the Porbus and Bhaimaas cannot digest this as it was not done by their favorite RaGa and trying to find fault.

    DisAgree [2] Agree [3] Reply Report Abuse

  • Amin Bhoja, Patte / Riyadh

    Sat, Nov 28 2015

    It is Prabhu service..and..Indian Railway is in the move !!!

    DisAgree [1] Agree [21] Reply Report Abuse

  • readerwriter007, pune

    Sat, Nov 28 2015

    Things are changing drastically. Let's keep media and criticism aside, we can see a huge difference and we are on a great road map under Modi's leadership. Just ensure enough time is given to achieve more and more... than pulling legs.

    DisAgree [4] Agree [24] Reply Report Abuse

  • Santan Mascarenhas, Kinnigoli/Mumbai

    Sat, Nov 28 2015

    Some years back, when the Personnel Manager of Hindustan Construction company was murdered by labor union, LIC went to his house and promptly delivered the insurance amount cheque to his wife and LIC gave a big coverage of this to the press. Later, some people asked LIC to publish the statistics of claims and their settlement period, LIC had no face to reply.
    While. I have full respect for Prabhu, who according to some reports, is one of the only 4 able ministers mode has, can railway come out with facts and figures regarding their emergency response during now and before ?

    DisAgree [4] Agree [10] Reply Report Abuse

  • Santan Mascarenhas, Kinnigoli/Mumbai

    Sat, Nov 28 2015

    Small correction. A comma instead of full stop after "while" and "Mode" be read as Modi.

    DisAgree [4] Agree [6] Reply Report Abuse

  • shahnawaz kukkikatte, dubai / udupi

    Sat, Nov 28 2015

    Good response by the minister

    lets use the social media positively...its the responsibility of all of us to use the communication more effectively like above n to bridge the gap n to break the barriers..

    DisAgree Agree [22] Reply Report Abuse

  • sri, Karkala

    Sat, Nov 28 2015

    Height of tweeting... Lol

    DisAgree [17] Agree [3] Reply Report Abuse

  • Oliver, udupi

    Sat, Nov 28 2015

    credit goes to the officer who acted swiftly on the tweet, not Mr.Prabhu.

    DisAgree [26] Agree [13] Reply Report Abuse

  • Jagdish, Mangalore/Bangalore

    Sat, Nov 28 2015

    Oliver, udupi thank god you didnt give credit to Pappu Maharaj.

    DisAgree [12] Agree [20] Reply Report Abuse

  • SK, Mangalore

    Sat, Nov 28 2015

    Good action....let the rowdies and goondas of the society learn a lesson from this action....

    DisAgree [1] Agree [20] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Sat, Nov 28 2015

    Helpline Number 182 should be printed on Tickets, Platforms & Bogies ...

    DisAgree [1] Agree [45] Reply Report Abuse

  • MASTHAN , DUB

    Sat, Nov 28 2015

    WHY THEY KEEP COMPLICATED NO. 182 WHICH IS NOT EASY TO REMEMBER.
    EITHER KEEP NOS LIKE 200, 300 , 500, 1000 etc

    DisAgree [8] Agree [16] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Sat, Nov 28 2015

    Mastan, They teach only up to 200 in 10th Standard ...

    DisAgree [7] Agree [16] Reply Report Abuse

  • Santan Mascarenhas, Kinnigoli/Mumbai

    Sat, Nov 28 2015

    Jossey, what are you saying that they teach only up to 200 in 10th standard ? India has around 15% of people who are 10th std and above, but, when BJP promised 15 lakhs, everyone understood !

    DisAgree [7] Agree [13] Report Abuse

  • krish, Dubai

    Sat, Nov 28 2015

    Dear Masthan,
    its looks you are searching mistake in each things central govt do.

    Your cell no. is 100 or 200 or 300??? so that every one remember??? Why dont you construct house near by airport??? so you can remember while go back from Dubai.

    Your memory also govts problem???

    DisAgree [12] Agree [18] Reply Report Abuse

  • MASTHAN , DUB

    Sat, Nov 28 2015

    Krish

    IAM GIVING SOLUTION AND FOR THE BETTERMENT. I HAVEN'T EVEN THINKING WHO IS RULING OR NOT

    DisAgree [8] Agree [10] Report Abuse

  • suresh, mangalore

    Sat, Nov 28 2015

    so that it doesnt get dialled accidently?

    DisAgree [1] Agree [2] Reply Report Abuse

  • Suleman Beary, Udupi

    Sat, Nov 28 2015

    Prabhu....delivered according to his name. Well done sir.

    DisAgree [2] Agree [35] Reply Report Abuse

  • MASTHAN, DUB

    Sat, Nov 28 2015

    ALL WOMENS IN INDIA SHOULD BE GUN FOR SELF DEFENSE.

    DisAgree [12] Agree [20] Reply Report Abuse

  • MASTHAN , DUB

    Sat, Nov 28 2015

    SORRY SLIGHT MISTAKE. SHOULD BE GIVEN GUN

    DisAgree [7] Agree [20] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Sat, Nov 28 2015

    Masthan, We are all used to 10th Standard Union HRD Minister ...

    DisAgree [30] Agree [14] Reply Report Abuse

  • MASTHAN , DUB

    Sat, Nov 28 2015

    EXACTLY.

    DisAgree [12] Agree [13] Report Abuse

  • Jossey Saldanha, Mumbai

    Sat, Nov 28 2015

    At least he helped one harassed female Commuter. Thank you Prabhu ...

    DisAgree [4] Agree [48] Reply Report Abuse


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